FAQ's

❓ Frequently Asked Questions (FAQs)

We’re here to give you the best shopping experience! πŸ›οΈ
If you have any other questions, feel free to email us at πŸ“§ discountwaleoffical@gmail.com


Q: πŸ’΅ Is Cash on Delivery (COD) available?
A: βœ… Yes, COD is available all over India.

Q: ⏰ How long will it take for my items to arrive?
A: 🚚 Orders usually arrive within 2–6 business days. Delivery time may vary depending on product demand and your location.

Q: πŸ“¦ Is shipping really free?
A: πŸŽ‰ Yes, we provide Free Shipping across India on all orders.

Q: πŸ”„ Do you offer a refund or return if there’s an issue with the product?
A: βœ… Yes, we have a 5-day return & refund policy. Please check our Returns & Refunds Policy page for details.

Q: 🧾 When will I receive a tracking number?
A: πŸ“¬ You’ll receive a tracking number within 1–2 business days after placing your order.

Q: πŸ“§ Will I get a confirmation after placing my order?
A: βœ… Yes! A confirmation email is sent immediately after you place your order.
πŸ‘‰ If you don’t receive it within 12 hours, contact us at discountwaleoffical@gmail.com.

Q: πŸ†˜ Who can I contact if I face an issue with my order?
A: 🀝 You can email our support team anytime at discountwaleoffical@gmail.com.

Q: πŸ’³ What payment methods do you accept?
A: We accept all major Credit Cards, Debit Cards, UPI, Net Banking, and COD (Cash on Delivery).

Q: πŸ”’ Is checkout safe and secure on your website?
A: βœ… Absolutely! We use secure payment gateways & encryption technology to protect your personal and payment details.

Q: ❌ How can I cancel my order?
A: πŸ“© To cancel, please email us at discountwaleoffical@gmail.com with your order number within 12 hours of placing the order.